3 questions about AI that nontechnical employees should be able to answer

3 questions about AI that nontechnical employees should be able to answer

Emma Martinho-Truswell

Organizations wake up to the power of AI when employees throughout the company are able to spot the low-hanging opportunities where AI makes work easier and more efficient, says Emma Martinho-Truswell in this Harvard Business Review article. “But, only if they know what AI is capable of doing, and what it should never do,” she writes. For organizations to get the most they can from AI, she suggests all employees should be trained to answer three questions: How does artificial intelligence work? What is it good at? And what should it never do? In this article, Martinho-Truswell offers tips for leaders to effectively explain the significance of each question. 

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