Criticism can be painful. But criticism - and how we respond to it, using emotional intelligence - is one of the richest kinds of fuel for personal growth.
5 must-read Harvard Business Review articles in September
Check out these five thought-provoking HBR articles, curated especially for CIOs and IT leaders
Each month, through our partnership with Harvard Business Review, we refresh our business library for CIOs with five new HBR articles we believe CIOs and IT leaders will value highly. These curated pieces are available now through the end of September.Speak with Impact: How to Command the Room and Influence Others. “How we speak off the cuff can have a bigger impact on our career trajectory than our presentations or speeches, because every single day we have an opportunity to make an impact,” she writes. Practice speaking up in every meeting, Shapira suggests. In this article, she provides three tips anyone can use to gain confidence. Taking it further, she offers three considerations for when and why you should hold back. For instance, speaking up just to show off will not help you create trust with your colleagues. Follow Shapira’s tips to use your voice strategically and raise your visibility as a thought-leader.
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is key to success – both personal and organizational. Research shows that “empathic workplaces tend to enjoy stronger collaboration, less stress, and greater morale, and their employees bounce back more quickly from difficult moments such as layoffs,” notes Stanford University psychology professor Jamil Zaki. Company leaders who know these facts may say empathy is high on their list of ideals, but if social norms in the organization say otherwise, empathy may never become part of the culture. Fortunately for these companies, empathy is contagious, and people may be eager to adopt new, kinder, and more productive norms. In this article, Zaki provides three ways leaders can recognize and nurture empathic behaviors throughout the organization to begin changing culture “organically, collectively, and often from the bottom up.”
Is your company ready and willing to pursue artificial intelligence? New research from Harvard Business Review Analytic Services explains how to move past the hype and lay a true foundation for AI. Featuring interviews and case studies from top technology executives at companies including Adobe, 7-Eleven, Bayer Crop Science, Caesar's Entertainment, Capital One, Discover, Equifax, and Raytheon, this report will arm you with practical examples of how you can get started with AI and begin building an advantage over your competitors.
Download: "An Executive's guide to real-world AI"