Remote work: 6 new habits to develop in 2021

From embracing the status report to preventing interruptions, these six habits will help you be more productive while doing remote work
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With many companies already pledging to keep offices closed through the first half of 2021 (or longer), it’s time for employees to double down on their work-from-home routines. 

We asked our community of IT leaders and experts to share a new habit they believe all remote workers should incorporate into their daily routines for a more productive, fulfilling work day. From making your work more visible with regular updates and visualization tools to optimizing your workspace to eliminate interruptions, here are some considerations for improving your remote working routine. 

[ Want to find a new job? Read also: How to get a job during COVID-19: 9 smart tips. ]

1. Put yourself first

“Self-care. With many co-workers not traveling and always on, the operational tempo of work can be exhausting and lead to burnout. For those of us who used to fly (remember that?), the safety video told us to always put our masks on before helping others. The same intent is true when working from home because we can’t show up as our best selves at work and at home if we don’t take care of ourselves first. Self care can manifest in many ways. It can range from going for a walk, turning off your video camera to not feel like you’re on display, or both. Exercise is critical when we’re working from home because we move a lot less. Consider treating yourself too. We may not be going out on the town like we used to, but takeout from your favorite restaurant can be a treat to look forward to.” – David Egts, Chief Technologist for North America Public Sector, Red Hat

2. Master time boxing

“People should take a step back to review their working environments and habits during the quieter December month and before the rush of January’s new priorities. It’s critical for remote workers to time-box their days to avoid distractions and maximize productivity. I strongly suggest blocking your calendar during your most creative hours to get critical work done. People have jumped into using Zoom, Microsoft Teams, Google Workspace, and other collaboration tools, and now is a great time to learn how to fully utilize and personalize them. Lastly, put rigor into your day-to-day process by developing a weekly schedule, committing to it, and tracking progress.” – Isaac Sacolick, President of StarCIO and author of Driving Digital     

[ Get exercises and approaches that make disparate teams stronger. Read the digital transformation ebook: Transformation Takes Practice. ]

3. Visualize your work 

“Make work visible. If you didn’t already do this prior to the pandemic, getting into the habit of making work visible is a key skill to hone in 2021. As working in distributed teams becomes normalized, teams are at greater risk, due to the lack of unscripted collaboration that we took for granted in same-time, same-place working environments. To improve productivity in an era where we are all in different places, and work hours are tempered by unexpected needs at home, it is imperative that work is highly visible and clearly understood by others in the team.” 

“When queued work is visible, and when a definition of ‘ready to be worked’ is understood, it becomes possible for another team member to independently begin making progress against that work. When work in progress is visible, it is easier for a team to understand when and how dependencies will be addressed. Thankfully, a wealth of digital tooling now exists to make it easier to describe and share work activities without tremendous amounts of extra effort – seek them out and find one that fits your needs. Creating the daily habit of visualizing your work will benefit all members of your team, and is an essential skill for distributed teaming in 2021.” – Michael Walker, Global Senior Director, Red Hat Open Innovation Labs

4. Keep the status report alive

“When working remotely, it can be easy for your accomplishments to get lost in the shuffle. Embrace the status report. This weekly touchpoint allows your manager to stay abreast of the great things you’re doing and for you to receive continuous feedback. Don’t use your status report as simply checking off boxes. Frame it to show real progress on initiatives where you’re getting traction.”

This weekly touchpoint allows your manager to stay abreast of the great things you’re doing and for you to receive continuous feedback.

“Some days, you may look up and wonder where your productivity went. With everyone trying to over communicate through email, Slack, and tacking on extra meetings, it can be hard to get anything accomplished unless you block off time to be productive. Take time each morning to map out your day. Identify the blocks of time you can set aside to truly be productive. It may be necessary to go on a communication freeze during those hours to allow yourself the time you need to make real progress.” – Mark Runyon, Principal Consultant, Improving

5. Stay present

“Pay more attention to being present. Many of us struggle with staying present even when we’re in the same room with someone else, or even in a face to face conversation with them. How many times have you noticed that you’ve not heard what someone just said to you because your mind had wandered?) As hard as this can sometimes be when we’re face to face, it gets even more challenging when we’re on the phone or a video call. 

First, Resist the urge to multitask. You do that and you’ve chosen not to be present. Second, try to listen beyond the words others are using. What do they really mean? What are they feeling?

Why does this matter? People crave connection. One of their strongest desires is to be seen and heard. When we are present with them they get that from us and respond to us. When we give up that presence, we sacrifice our connection to them and diminish our relationship with them.” – Bob Kantor, Founder, Kantor Consulting Group, Inc.

6. Eliminate interruptions

“Create a space for your work and thinking where you can focus without interruptions. According to the University of California, Irvine, it takes 23 minutes and 15 seconds to get back onto the flow after you have been interrupted. After 17 years of working from a home office, I have designed my office (even if it was just the kitchen table) in such a way that I can focus for large chunks of time without interruptions. This has made me more productive, focused, and less stressed. 

There are two ways to eliminate interruptions: One way is to eliminate all notifications so you are not tempted to interrupt yourself. This includes email and chat notifications, phone calls, text messages, or anything else that might take your attention away from your work. Create time in your calendar where you check communications to stay connected but on your terms. The second way is to let your family, neighbors, or office mates know that you are focused. I do this by wearing a noise cancelling headset which gives a clear sign of no interruptions. Of course, that’s easy for me to say, as my kids are now gone.” Eveline Oehrlich, Chief Research Director, DevOps Institute

[ Can you ask for a raise during a pandemic? Yes. Read: How to ask for a raise during COVID-19. ]

As community manager for The Enterprisers Project, Ginny Hamilton helps build the site's community of CIOs, IT leaders, and readers. She is responsible for helping tell the stories of leading IT executives – showcasing the projects, experiences, and challenges they're facing in their roles as IT leaders.

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