Soft skills: Which one does your IT organization need most?

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soft sklls

How great is the need for soft skills in IT departments? The need is growing so quickly that there's a movement to stop calling them "soft" and start calling them "core" skills. A new report by Harvard Business Review Analytic Services – "IT Talent Strategy: New Tactics for a New Era" – cites the following eight core skills CIOs say will be most important in 2020 and beyond. Which one of the eight skills do you need most? Take our poll:

Which of the following core skills is MOST needed in your IT organization? (Choose one) :


Communication (written, verbal, pitching, storytelling)
37% (38 votes)
31% (32 votes)
2% (2 votes)
4% (4 votes)
6% (6 votes)
12% (12 votes)
4% (4 votes)
Problem Solving
6% (6 votes)
Total votes: 104


I call these, "the soft skills that are hard" for many IT professionals. The first challenge we have as a group is to recognize that these skills ARE important. Right now, many of us still see them as less important than the latest tech skills. As an industry, we spend more time and attention lamenting the lack of these skills than we do in actually increasing our competence in them.