Collaborative Intelligence: Humans and AI

Collaborative Intelligence: Humans and AI

H. James Wilson and Paul R. Daugherty

When it comes to artificial intelligence, there are common fears and misconceptions that hold individuals and businesses back – for instance, that AI will replace humans in the workforce. But that’s not the most likely outcome, according to H. James Wilson and Paul R. Daugherty, and in fact, businesses that deploy AI as a means to displace employees will not achieve significant performance improvements, they argue. In this Harvard Business Review article, they clearly break down the specific skills both humans and machines bring to the table and why a collaborative approach is the best path forward in the AI age. Further, Wilson and Daugherty provide use cases from businesses who have successfully put the power of collaborative intelligence to work. 

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