How to help your team feel more comfortable with conflict

How to help your team feel more comfortable with conflict

Liane Davey

We all want to work in a happy, harmonious environment, but there’s a dark side to this pursuit. “In an era where we exalt employee wellness and happiness, we’ve started to think of conflict as antithetical to engagement,” writes Liane Davey, team effectiveness advisor. “Rather than working through the conflicts that will help our organizations move forward, we duck, dodge, and defer them.” Doing this consistently over time builds up so much conflict debt that it’s hard for teams to work their way out. Instead, Davey advocates that leaders normalize conflict and the every day tensions that lead to productive work. In this article, she outlines a simple exercise all teams should explore. 

7 New CIO Rules of Road

10 must-read books for leaders