AI provides valuable insights, but the real value is its ability to improve the quality of decisions. And there are so many options for businesses to take advantage of this. However, when you consider the snowball effect of making a decision in one area of an organization and how it impacts other areas of the business, introducing AI could lead to a full reshaping of systems. Similar to disruptive tech from the past, e.g., electricity, industries have the potential to transform.
Decisions involve a combination of prediction and judgment. Because AI makes highly accurate predictions, it will shift decision rights to where judgment is still needed, potentially changing who makes decisions and where, when, and how. More-accurate predictions in one part of a value chain will also have ripple effects on other parts. Read this article to get tips for effective communication to synchronize efforts and prevent changes in one area from disrupting others.