As pandemic restrictions are easing, companies are embracing this unique opportunity to retain the beneficial practices they adopted during the crisis. But what changes have been the most effective and how do IT leaders identify what will continue to be successful? “Sustained organizational changes depend not only on the discovery of new practices and their initial adoption but also on ensuring that managers and employees don’t fall back into old routines when the impetus for change is gone,” write HBR authors Vijay Govindarajan, Anup Srivastava, Thomas Grisold, and Adrian Klammer. This article includes a four-step framework that can help CIOs identify, retain, and sustain the changes that have been successful in the past year. Find out if these types of changes are sustainable for your organization.