Successful remote teams communicate in bursts

A common challenge among remote teams during the pandemic has been communication – which tools to use, how often to gather as a group, the best times of day for meetings, and more. Christoph Riedl and Anita Williams Woolley say the key to productive communication starts with the concept of “burstiness” – periods of rapid-fire communications with longer periods of silence in between. Bursts, they say, help team members to focus energy, develop ideas, and answer questions, thereby enabling them to move on to the next challenge. In this article, Riedl and Woolley offer tips to foster an environment for bursts, and detail two other concepts – information diversity and physiological synchrony – both of which will help remote teams communicate more effectively.

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