"Traditionally, failure has been something to avoid and downplay in professional life. At DIRECTV, I inherited an IT culture where fear of failure was sometimes stifling innovation and producing major hurdles in a few significant projects. To move beyond that dynamic and show people how failure has a place in business – that failure can even be the desirable outcome in some cases – we decided to use gamification."
Read Sven's article, "Redefining failure in IT" for the full story.
Sven Gerjets is Senior Vice President of Information Technology at DIRECTV and is responsible for delivering the full lifecycle of IT business value at DIRECTV starting with business solution definition through delivery into production. Gerjets leads a 1,000+ person globally-distributed IT organization responsible for development, test, project management and business analysis.
