We all want colleagues who care about the quality of their work. But perfectionists, with often unrelenting standards, are a different story entirely.

Jeanne Liedtka studied 50 projects from a range of sectors over the course of seven years, and she believes that design thinking has the power to unleash creativity and radically improves processes. The reason?

Are your people overloaded with initiatives? If leaders don’t have a clear objective for every project or struggle to kill pet projects that no longer support the big picture strategy, the answer to that question is most likely “yes.” Rose Hollister and Michael D.

Avoiding confrontation is a natural tendency. “Most of us avoid or delay uncomfortable conversations even with people who sit beside us,” says author Liane Davey in this Harvard Business Review article.

One of the big traps of emotional intelligence is believing that as long as you are kind, respectful, and sensitive to the needs of others, you will excel in your career.