HBR Articles

Keep up with the latest advice and insights from CIOs and IT leaders.

Unconscious bias training that works

Unconscious Bias training is important for any company seeking a more diverse, equitable, and inclusive workforce. We’re all guilty of snap judgments and preconceived notions, so by raising awareness of our own internal biases about people’s character – often based on race and gender – we’re creating more opportunities for fairer hiring practices and promotions, not to mention a massive improvement for interactions among customers and colleagues. So how can unconscious bias training be most effective?

Francesca Gino and Katherine Coffman

Digital transformation changes how companies create value

Digital transformation is about changing where value is created, and how your business model is structured. Some parts of digital transformation are straightforward and easy to implement, while other aspects completely change how companies work. More often these days, value creation is occurring on the outside rather than the inside, and from external partners instead of internal employees. Labeled an “inverted firm,” this change in organizational structure affects the technology but also the people who manage that technology.

Marshall W. Van Alstyne and Geoffrey G. Parker

Agile doesn’t work without psychological safety 

Agile has gained astonishing momentum during the last two decades, even beyond software development. There’s agile HR, agile project management, agile customer service, agile sales, agile operations, agile C-suite, and so on. Why do so many organizations who undertake agile transformations fail in their attempts? How can your team reap the rewards of agile? Author and CEO Timothy R.

Timothy R. Clark

Reinventing your leadership team

We’re living in a digital world and digitization is required for businesses to succeed. So, what should companies strive for in pursuit of their next transformation in order to gain a competitive advantage? A reinvention of leadership! And that requires fundamental changes in top leaders—not just in individuals’ capabilities but in the way they collectively steer the ship. In this HBR report, PwC experts draw on their research at 12 prominent global firms to point out leadership contradictions. How can you be a great visionary and an expert executor at the same time?

Paul Leinwand, Mahadeva Matt Mani, and Blair Sheppard

The 4 pillars of successful digital transformations

Digital transformation means different things to different leaders. Therefore, it can be difficult to know where you should be focusing investment — and what kind of digital transformation you’re after. The authors of this HBR article outline four pillars of digital transformation: IT uplift, digitizing operations, digital marketing, and new ventures. The best starting point for your company depends on your digital maturity as well as your industry. Download this article to discover how to plan your digital transformation accordingly.

Nathan Furr, Andrew Shipilov, Didier Rouillard, and Antoine Hemon-Laurens

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