ChatGPT has shown us the power of generative AI to take on tasks traditionally associated with “knowledge work.” But we won’t solely rely on machines in the future; we’ll always need the human touch. A technology that enables more people to complete a task because of the assistance from a machine, the result can be positive: entirely new systems with new business models and jobs and workflows. AI will be no different: To unlock ChatGPT’s potential, we must harness the new capabilities to benefit society by asking what new systems and organizations can be built with these new tools. Read this report if you want to realize the potential of ChatGPT – it wrote this article, after all.
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