People are outraged! Whether it's climate change, COVID restrictions, taxes, or inflation, there will always be a current event that managers have to manage through. What’s the best way to lead in a polarized and uncertain world? In this report, Oxford University Profesor Karthik Ramanna considers this perfect storm of three forces: (1) Many people feel unhopeful about the future. (2) Many feel, rightly or wrongly, that the game has been rigged against them. (3) Many are being drawn toward ideologies that legitimize an us-versus-them approach. So how can we comfort and encourage managers in this age of outrage? Download this report to reveal a five-step framework for dealing with the outrage.
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