CIOs: 3 best practices for communicating with your board

CIOs: 3 best practices for communicating with your board

up
502 readers like this
customer-centricity

My primary interface with my board of directors is through the audit committee. Working together, we focus on security, risk management, and the future of IT.

These conversations do not (and certainly should not) resemble the ones you have with your direct staff, or even with the immediate person that you report to. If your audience is not dealing with the real day in and day out, they will appreciate it if you put yourself in their position. I always like to start our board presentation preparation by saying “If I knew nothing about this topic, would I understand what this presentation is trying to say?”

A few things you should always do when communicating with your board:

  1. Be very upfront and honest. That’s the way to gain the board’s confidence.
  2. Show that you’re conscious of and in tune with industry trends.
  3. Demonstrate that you’re part of a network and can share different experiences.

Having real, practical experiences that you can draw on always increases your credibility. For example, it’s great to be able to say, "I’ve talked to six other CIOs, and they have the same challenges, and they’re dealing with it in this way.” If you go in as a lone person, without any industry knowledge, it’s difficult to convey a story or seem credible.

How do you build such a benchmark of experience? One way is to join (or form) a group of your peers. I belong to a few different CIO groups, which allows me to get ten or 12 great opinions on a topic every month. Boards always appreciate it when you can bring them that kind of insight.

As senior vice president and chief information officer of Adobe, Cynthia Stoddard oversees Adobe’s global Information Technology team. In her leadership role, Cynthia spearheads a global strategy for delivering services that form the mission-critical backbone for the company.

IT leadership in the next normal report

7 New CIO Rules of Road

CIOs: We welcome you to join the conversation

Related Topics

Submitted By Carla Rudder
April 13, 2021

Each month, through our partnership with Harvard Business Review, we refresh our resource library with five new HBR articles we believe CIOs and IT leaders will value highly.

Submitted By Bob St. Clair
April 12, 2021

When you're in the same role for several years, it's easy to become complacent. But once a CIO recognizes complacency – in themselves or team members – they can shape a positive outcome. 

Submitted By Sachin Gupta
April 09, 2021

As we settle into 2021 and move toward a post-pandemic future, consider these two workplace culture trends that we should embrace – and one we should end

x

Email Capture

Keep up with the latest thoughts, strategies, and insights from CIOs & IT leaders.