How to praise IT? Evangelize it

How to praise IT? Evangelize it

up
575 readers like this
CIO Engaging, retaining and co-creating IT

For a lot of people within IT who’ve been at it for a while, it becomes very easy to continue doing your job and then at the end of a project move on to the next thing. Praise for success and hard work is a way to pause and assess what you’ve accomplished.

In my mind, praise came recently in a couple of ways. This past year we launched an IT annual report, because most of the things that IT does people really don’t see. They just assume that you’re the guy at the end of the phone that fixes the stuff. This is a platform for me as the leader to be able to say, "We completed this big program and projects; and by the way, we’re working on these other programs/projects, too. You’re going to start seeing these more and let me tell you about one of them."

Our IT report is allowing my IT staff to step into the spotlight to say, "Here is the team that did this, here are the people that did this." We added pictures of the teams and projected that out to the organization. To me that’s a better kind of praise than having an In-N-Out truck show up at the parking lot.

Second, it’s a good way to educate our business leadership, executive team, on the value IT brings. My mantra for IT is, "Tell them what you’re going to do, do it, and then tell them you did it." And if you don’t do the "tell them you did it" part, it’s almost like it never happened. The only thing they’re going to ever remember is the last time that the network was out, or their email didn’t work, or why in the world am I getting these Viagra things in my email and I’m not even 50 yet?

When you start setting the tone in these ways and delivering that tone to the organization on a broader scale, they start believing that IT does play a strategic role.

Brian Beams joined Pharmavite in June 2010 and is responsible for determining the strategic direction of the company’s IT solutions, infrastructure and technology operations, as well as the company’s customer and consumer-facing technologies.

IT leadership in the next normal report

7 New CIO Rules of Road

CIOs: We welcome you to join the conversation

Related Topics

Submitted By Rajan Sethuraman
February 25, 2021

Can a candidate translate their artificial intelligence skills into business results? Consider these AI job interview questions, hiring managers and job seekers.

Submitted By Ginny Hamilton
February 25, 2021

Which IT skills do CIOs say will be in high demand this year? Think cloud, cybersecurity, and communication, for starters.

Submitted By Kevin Casey
February 24, 2021

Is the overall energy around open source in your organization translating to individual or team results? If not, consider revisiting your open source strategy.

x

Email Capture

Keep up with the latest thoughts, strategies, and insights from CIOs & IT leaders.