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Successful digital transformation requires change from the top
In CIO.com this week, Clint Boulton writes about the various ways CIOs are evolving their IT practices to keep up with a world that is becoming increasingly digital. He cites a trend from Deloitte's 2017 Tech Trends report called “unbounded IT,” which means “breaking down the bureaucratic silos between IT and business.” Boulton also includes real-world examples of how IT leaders from companies like Ford Motor and Salesforce.com are evolving their own operations within IT – from riffing off the Apple Genius Bar to using co-bots to augment IT and business processes.
Below are a couple more articles on digital transformation from the week.
Taking digital transformation beyond the digital [Forbes]: Joe McKendrick talks to Rajan Kohli, senior vice president and global head of Wipro Digital, about the promises of digital transformation. Among the takeaways from this interview, “An important element of any transformation is leadership from the top. While many aspects of digital transformation may be part of a grassroots movement within the organization, it's going to ultimately require inspired, forward-thinking management vision. ‘The C-suite and upper management will ultimately be responsible for integrating the transformation across the silos,’ Kohli says. ‘To execute this strategy, the C-suite must rethink traditional roles and responsibilities and ensure that a consumer-centric approach is in place to implement these new strategies.’”
Successful digital transformation is more than meets the eye [CMSWire]: Michael Wu, chief scientist at Lithium Technologies, explains that “a true business transformation requires more than just the adoption of new technology. Digital transformation usually starts with some kind of technology upgrade, but that’s only the first step. True transformation also requires changes in your business processes, your employee and leadership behavior, and ultimately, your corporate culture. Changing technology might be easy, but changing the people, processes and culture is hard.” Wu offers up three areas of focus for long-term digital transformation success.
More articles for CIOs
Five technologies that will change how we live [Financial Times]