Amid the pandemic, companies must prioritize a customer-first culture. This means giving your employees the exposure and tools they need to bring these values to daily work.
What it takes to lead IT today: 9 tips from top execs
Up your IT leadership game with this proven advice
Today’s IT leaders have their work cut out for them. The role of the CIO has transformed as businesses increasingly look to IT and technology-led initiatives to outdo rivals in the digital era. Whether leading digital transformation, championing technology change, or creating new, revenue-driving products, IT leaders are on the hook to deliver business-changing outcomes. This all takes vision, commitment, and exceptional leadership skills.
[Learn proven tactics of IT leaders known for generating revenue in our strategy snapshot series.]
We recently asked award-winning IT leaders from organizations including United Airlines, Landauer, and The PrivateBank to share the most important leadership lessons they had learned. Some shared lessons they’d been taught early in their careers – advice that they used year after year. Others shared lessons gained from decades of experience. Explore this powerful list of firsthand advice for IT leaders and step up your game.
1. Encourage leadership in others
2. Get the right people on board
3. Make your aspirations known
4. Make the “impossible” possible
I’ve also learned that a true leader is someone who can help their team see and achieve outcomes that they might never see themselves. It’s easy for teams to look at deadlines, due dates, or budgets and say, “There is no way we can do that. That’s impossible.” The ability to shift their mindset from “impossible” to “possible” and to guide them towards that outcome – that is a leadership skill that’s unique and hard to find.
5. Encourage healthy debate
6. Lead with dignity and respect
7. Show up
8. Get in the trenches at tough times
9. Articulate a clear vision