One of the big traps of emotional intelligence is believing that as long as you are kind, respectful, and sensitive to the needs of others, you will excel in your career. While those traits are indeed important, it’s too narrow a definition of emotional intelligence, according to authors Daniel Goleman and Richard E. Boyatzis.
Goleman and Boyatzis outline 12 competencies of emotional intelligence and argue that leaders must work to develop a balance of strengths across them all – from empathy and self-awareness to influence and teamwork. When all 12 characteristics are in harmony, excellent business results will follow, they claim.
[ Does EQ hold you back? See also: 10 emotional intelligence must-reads for leaders. ]
Read this Harvard Business Review article to learn more about the 12 competencies of emotional intelligence. The authors also share their recommendations for assessing your strengths and areas of improvement.