Digital transformation: 6 keys to success now

Digital transformation: 6 keys to success now

Leading digital transformation involves great culture change – and the rate of change increased with the pandemic. Consider these six principles to support teams in a positive way 

25 readers like this
Digital transformation 2020

The road to digital transformation is far from smooth. From attracting and retaining talent in a tight labor market to warding off constant security risks, business leaders face daunting challenges when implementing digital strategies today.

If you are leading your organization through a change in technology and culture, you know how difficult the process can be, especially now as we weather all the additional changes brought on by the COVID-19 pandemic.

Applying a little emotional intelligence can make a world of difference in reaching your team goals, especially in these trying times. The following six principles can help make your organization stronger and more competitive:

1. Be open

Allow for freedom of thought, action, and innovation. Foster an environment in which every individual in your organization feels they have the autonomy to affect change. Most organizations do not prioritize an “open” workplace culture. If you begin to prioritize openness, employees joining the organization must be aware and brought into the new culture you are creating. Being aware of your own openness and the rest of your organization’s current culture is key to digital transformation.

[ Read also: Digital transformation: 4 ways to plan for the post-pandemic normal. ]

Seek out feedback from your team members, and show an openness and willingness to accept it. This will help instigate larger changes within your organization. Another behavior that exhibits openness is being diligent about retrospectives and tracking the changes needed based on those retrospectives, which leads to a healthier, more successful organization. Be diligent about gathering feedback and tracking the changes you make that are based on your retrospectives.

2. Be thoughtful

Constantly think about the goals you are trying to achieve, evaluate your progress toward those outcomes, and change course when necessary. If you feel like your organization is going through the motions without questioning why, you are likely moving in the wrong direction.

If you feel like your organization is going through the motions without questioning why, you are likely moving in the wrong direction.

I recently spoke with the CTO of a Fortune 500 company who is leading a major digital transformation. Her primary focus is on mindful decision-making. Being mindful and transparent about her decisions has boosted employee morale and strengthened communications throughout the organization. It has also encouraged employees to offer critical feedback on training, which in turn led her to make changes that increased the organization’s recruiting pipeline and employee retention rate through creating a new platform for IT upskilling.

3. Be understanding

If you take the time and effort to understand others’ perspectives, you will be much more likely to receive the buy-in and creativity necessary to instigate change. Understand where your coworkers, your customers, and your vendors are coming from. If you can acknowledge your differences and have a shared understanding of success, you will see that diversity of thought makes teams more effective and organizations stronger. Great ideas are implemented through cooperative creation.

4. Be inclusive

A diverse workforce is a more effective workforce. According to a report by McKinsey & Co., companies in the top quartile for gender and ethnic diversity are 35 percent more likely to have financial returns above their respective national industry medians.

Diversity promotes inclusive thought and ideas, which are essential in today’s workforce. To attract and retain talent, encourage diversity and inclusive thought by promoting positive actions by your employees, contractors, and vendors. Modern meritocracy is not necessarily about listening only to the loudest ideas, but rather allowing the best ideas to form through inclusive thought.

Diversity promotes inclusive thought and ideas, which are essential in today’s workforce.

5. Accept failure

We’ve all heard about the importance of accepting failure: Failure is a sign of progress because it shows that you tried to improve, which leads to positive learning as an organization.

At regular intervals throughout your transformation, detail what is working well and what is not, and revisit these notes at regular intervals and at the end of the project. Start by collecting data to understand how many people on your team are willing to admit that they had to change course, or that someone else had to fix a bug or an issue. Team members’ willingness to speak up will reflect whether you are ready to accept failure and move forward. The more transparently tracked data you collect, the more accepting you likely are.

The real benefit of this strategy is that failure can happen quickly, and your team can move on instead of wasting time, money, and other resources on an approach that ultimately won’t work. Insisting that “failure is not an option” will only lead to overspending on resources and missed deadlines as your team gets stuck in a cycle of great effort with little change.

6. Celebrate success

Celebrating success should be the easiest part of priming your teams for change, but the reality is that almost half of American employees today feel underappreciated.

In a workplace study conducted by Clear Review, a lack of appreciation regarding effort and performance topped the list of workplace frustrations. And an article in reported, “A remarkable 40 percent of employees, from a diverse range of fields and positions, stated that employee recognition was simply not a priority in their business, something that limited their motivation to truly excel.”

Employees who feel that their efforts and achievements are not recognized – or worse, that they are recognized only when something goes wrong – are more likely to underperform. So make a point to celebrate employee success at the individual, team, organizational, and corporate level – it will help encourage everyone to excel.

The business of change

Transformation – whether it involves new technology, cultural change, or other factors – is never easy. But using the principles outlined above, you can help your teams adapt and even grow stronger and more productive.

The most effective digital leaders facilitate change through openness and collaboration. They are willing to accept failure and use its lessons to help their teams succeed. And they understand that change is imperative to stay competitive in the age of digital disruption.

[ Want answers to key digital transformation questions and lessons from top CIOs? Get our Digital transformation cheat sheet. ]

5 comments, Add yours below


The viewer is here to share my testimonial on how I finally joined the Illuminati hood and became RICH, FAMOUS AND POWERFUL, I did my best to become a member of the hood but I was ripped off several times, before finally coming across a testimony on the net so I contacted the agent, I was so afraid that he would ask me a lot of money before I could join the hood but to my surprise he only asked to buy the items I made and today I am so happy to tell the world who is wealthy and has been able to build many businesses with it all, I have the sum of 20 million dollars on my personal account and i am also known worldwide with the affairs which have been entrusted to me by the Illuminati and which also have the power to do what i want ... I know a lot of people can be on my way and seek help here is their
official email:

I Lost my Money to scammers

I Lost my Money to scammers but not anymore

Well, who would have believed this. When I saw a comment

by one Allison babara, I thought it was one of the Scammers

ways to convince someone. Looking at his comment, I saw

an element of doubt since he was telling stories. Well I did it

50/50 which means I can’t lose my money to any scammer

again. I contacted the email on the testimony of Allison?

Babara and I was

replied immediately. I was shocked but I didn’t lose my stand.

I asked them to give me proof to be sure they are not

scammers like others that I have met before and they sent me

a proof. Then I requested to get my card which they sent to

me in Germany in just 3 days. Am happy now because I have?

recovered my cash I lost to scammers. My first withdrawal?

was $10,000 and I couldn’t believe my eyes until I confirmed?

their word which says that I can withdraw up $63,000 in a

month. secureblankatmSolution? are real because I got my?

card in just 3 days when I requested for one. Contact their

mail ( ) for yours. They

didn’t scam me.

Morris mabel is my name and if you are scared, please reach

me through my mail

Hello everyone I am Mr Smith

Hello everyone I am Mr Smith Benson from USA, I am giving a testimony on how I joined the illuminati brotherhood, I was trying to join this organization for so many years now,I was scammed by fake agent in south Africa and Nigeria, I was down,I could not feed my self and my family anymore and I tried to make money by all miss but all avail, I was afraid to contact any Illuminati agent because they have eat my money. One day I across a post of someone giving a testimony, thanking a man called Paul mark of being helping him to join the illuminati brotherhood, then I look at the man email and the phone number that was written there, it was a Nigeria number I was afraid to contact him because a Nigeria agent eat my $5,000 and go away with the money then I was very tired, confused and I decided to contact the person that was given the testimony and i called him and I communicated with him on phone calls before he started telling me his own story about when he wanted to join, he told me everything to do, then I made up my mind and called the agent called Paul mark and he told me everything to do, and I was initiated, surprisingly I was given my benefit of being a new member of the great illuminati brotherhood I was so happy,For those of you trying to join this organization this is your opportunity for you to join CONTACT MR PAUL MARK call (+2348163028633 or WhatsApp him +2348163028633 or email:  


NOTE: NO HUMAN SACRIFICE IS INVOLVE You can contact the temple agent through
Whatsapp: +1(?512) 643-9106?

Are you a business man or woman, political, musician, student, do you want
to be rich, famous, powerful in life, join the Illuminati brotherhood cult
today and get instant rich sum of. 1million dollars in a week, and a free
home. any where you choose to live in this world and also get 350,000 U.S dollars
monthly as a salary…

Benefits for new members who become Illuminati member.

1. A house in any country of your choice

2. A new dream car worth USD $50,000 dollars

3. 1 million USD to setup any business of your choice

You must be 18 years or older before you can contact our partners E-mail: For qiuck response call or text
+1(?512) 643-9106


ARE YOU LOOKING FOR RICHES, FAME, POWERS, KNOWLEDGE AND WISDOM, AND OTHER REWARDS. Are you a business Man or Woman, Politician, Musician, Pastor, Lawyer, Actor, Actress, Banker, Footballer, Model, Graduate, student, Engineer And you want to be Rich, Famous and Powerful in Life, THIS IS YOUR GOLDEN OPPORTUNITY, The Illuminati brotherhood offer you Riches, Powers and Fame. You can achieve all your dreams and heart desire by being a member of the Illuminati brotherhood, Long life and prosperity here on Earth. Note: The Illuminati do not accept human sacrifices and no sharing of human blood if you are really interested contact us today via or Whatsapp +233238685579

Comment Now

Emily Brand is a Chief Architect at Red Hat. She focuses on building complex solutions for financial services, insurance, and healthcare clients using a variety of technologies including automation, Containers-as-a-Service (CaaS), Infraustructure-as-a-Service (IaaS), and integration technologies. She is focused on helping enterprises modernize both culture and technology. 

7 New CIO Rules of Road

CIOs: We welcome you to join the conversation

Related Topics

Submitted By Rich Theil
May 28, 2020

Who is your digital transformation really serving - your customers, or your shareholders? Use these exercises to determine where and how to shift focus

Submitted By Eveline Oehrlich
May 28, 2020

When you bring up Robotic Process Automation, many employees still think "job loss." Here's what to know as you shape RPA plans - and deal with team fears

Submitted By Kevin A. Haskew
May 28, 2020

Want to refocus your roadmap and move faster? Here's how we're reviewing which priorities should be added, accelerated, or reconsidered as we plan for the future.


Email Capture

Keep up with the latest thoughts, strategies, and insights from CIOs & IT leaders.