Being part of the C-Suite doesn't always come along with a title. Even though technically the C in CIO makes the occupant of the position C-level executive, being part of the inner circle at the top of the org chart requires more. It's necessary to understand the perspectives of the other executives and be able to offer insights that leverage the specialties the CIO can bring to the table. Evan McCutchen, Chief Information Officer for TechnologyAdvice lives this reality and offers his advice for CIOs who want to contribute to their enterprise.
Evan, how do you see the role of the CIO in the enterprise?
A CIO is more than just a technical liaison or manager. The position represents a company's technical leader. With that position comes the responsibility to have a contributing voice in executive meetings, especially on topics of company vision, finance and (of course) technical strategy.
Making that connection is not always easy. How do you suggest establishing those connections?
Knowing how to most effectively communicate ideas and value is key for connecting CIOs and IT managers with the other C-suite offices. IT has the opportunity to innovate a business’ processes through creative technology applications, making it crucial for CIOs to be proactive in the exchange of ideas and confident in their opinions. Most other C-suite positions are focused more on results and ROI of decisions, not the details and the timeline that comes in between, so a CIO must tailor the message accordingly.
Be direct and efficient in explaining the overall risk and value of IT ideas and solutions for the business as a whole. Ask questions and be present and active in the company's conversations and decisions outside the tech realm to know how your IT ideas and solutions may support, advance or conflict with them. A CIO's main focus is not simply technology and implementation, rather he/she is also responsible for being a partner in overall business operations.
Scott Koegler practiced IT as a CIO for 15 years. He also has more than 20 years experience as a technology journalist covering topics ranging from software and services through business strategy.