Feedback can be used to foster collaboration across business units as well as to garner support for technology initiatives. In its 5th Annual Digital IQ Survey, PwC (formerly PricewaterhouseCoopers) found that companies considered to be “strong collaborators” often report “higher performance vs. their peers” and “tend to be more confident than other respondents in their revenue growth, profitability and market share.”
For more on this topic read, "Feedback is a gift," featuring tips from some of our Editorial Board members.