Humana CIO shares 3 essential skills for building a customer-focused IT team Today, more than ever before, information technology is about consumers. Technology governs how...
This transformation model enables Vanguard IT to increase speed and innovation Just about every week, I read a story about how a startup is disrupting an industry or introducing a...
Innovation comes in multiple forms – here's how Vanguard CIO encourages new ideas One of the joys of being a CIO is having the opportunity to see how other companies approach driving...
How to run a successful pilot program in IT Running a pilot program is an ideal way to experiment with emerging technologies and identify their...
Insurance industry COO uses technology to speed maturity in slowly-emerging markets Some people in the United States may not know it, but Japan, where I last worked, is a very mature...