Principal Consultant , Step5
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Andrew is a principal consultant at Step5 – a digital transformation consultancy which delivers complex change programs and recovers programs that are failing. Andrew specialises in service management, program management and business change with a focus on financial services.
Previously, Andrew spent 10 years with BT performing a number of senior roles, latterly as Global Services Director for BT Conferencing, managing service delivery across the global account base. This followed a six-year stint with international energy and services company Centrica.