James Vila

Partner, Imagine Business Transformation Practice, Brillio

James Vila is Partner, Imagine Business Transformation Practice at Brillio.  He is a senior customer experience strategy management consulting leader with 20 years experience in global enterprise transformation including 8 years at Cisco Systems working with top 50 Customers to design and implement new business and operating models, leveraging scaling technology.  At Brillio his role includes leveraging data, mobile and video technology to transform Claims Experience for Clients in the Insurance space as well as creation of new technology-enabled service value propositions to create new revenue streams and partner eco systems with two top tier US banks.