Kirsten Kuykendoll is the Head of Talent Acquisition at Fidelity Investments. Kirsten and her team are responsible for hiring and committed to increasing the diversity of our workforce – one that reflects today’s customers, suppliers, and businesses. At Fidelity, we are deliberate about considering individuals from all industries and sectors as we hire people who have a variety of experiences, thoughts, and skills by thinking beyond traditional recruiting strategies.
Kirsten is a strong leader, committed to associates and their experience, has an analytical mindset, and proven operational background. She excels at working across multiple disciplines, and her prior Fidelity Investments experience is a testament to her dedication to “thinking and working across Fidelity.” She has an impressive track record as a strategic leader who can manage large-scale, enterprise-wide programs and transformation initiatives.
Kirsten has been with Fidelity Investments for 15 years. Prior to her current role, she was Head of Associate Experience where her team was responsible for listening to associate feedback across various channels, using that insight to shape our programs, and bolstering associates’ confidence that their voice is heard.
Prior to joining HR, she was Head of Global Procurement Operations where her global teams were responsible for end-to-end process improvements that improved the procurement experience and minimized risk to the firm. She also worked in Investment Operations within Asset Management, where she led cross-departmental initiatives and facilitated multi-year strategies. She started her career leading end-to-end initiatives to improve the client experience in Fidelity Institutional.