Firing with compassion

Firing with compassion

Joel Peterson

There is no standard script or best practices for firing – every situation is different. But Joel Peterson, chairman of JetBlue, has learned after “many dozens of firings” that there are ways to do so with fairness and empathy. “You needn’t learn to enjoy it – only sadists do. You needn’t even get to the point where it doesn’t cause anxiety. But if you want to be an effective leader over the long term, you must become able to do it well,” he writes. Download this article for a list of dos and don’ts stemming from Peterson’s own experience as well as his leadership course on difficult conversations that he teaches as Stanford. 

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