The key to inclusive leadership

The key to inclusive leadership

Juliet Bourke and Andrea Espedido

Leaders play a critical role in helping their organizations adapt to diverse customers, markets, ideas and talent. In fact, researchers Juliet Bourke and Andrea Espedido found that “what leaders say and do makes up to a 70 percent difference as to whether an individual reports feeling included,” which leads to a slew of benefits, from better collaboration, to more people speaking up, to higher organizational performance, they say. Their research found that six key traits – visible commitment, humility, awareness of bias, curiosity, cultural intelligence, and collaboration – can “create a sense of personal connection between leaders and a diverse set of stakeholders, making it easier to make and implement shared decisions.” Download this article to learn how to put these traits to work. 

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